Reservations managment
Direct website reservations are not available in the free package. To enable this feature, please upgrade to the paid package (Starter Package).
Here is a comprehensive guide to easily manage your reservations:
- Go to the "Reservations" section in your dashboard.
- Click on the "Make a Reservation" button on the right side of the page to open a form where you can enter reservation details such as:
- First and last name.
- Email.
- Phone number.
- Date and time for the reservation.
- Number of guests.
- Select the seating option (Salon, Terrace, or Bar).
- Date and time for the reservation.
- Comments.
- Go to the "Reservations" section to view a full list of all reservations. From here, you can view, edit, or cancel reservations as needed.
- Use the available filters and sorting options to organize reservations by date, time, customer name, or status (confirmed, pending, or canceled).
- You can search by customer name or order number.
- Use the calendar view to see reservations for a specific time period.
If a customer requests changes or cancels their reservation, you can easily update the booking in the system. Customers can also be given the option to modify or cancel their reservations through a link in their confirmation email.
How can I check the different reservation statuses for a specific date range?
- From the dashboard, select "Reservations."
- In the reservation dashboard, you will find the total number of reservations and can click on the required status (All, Pending, Approved, Rejected, Canceled, or Updated).
- You can also search by order number and select the required date range.