What If i need help outside of business hours?

What If I Need Help Outside of Business Hours?

Dishplayed understands that issues can arise outside of regular business hours. Here’s how to get help during those times:

Use the Help Center

- Outside of business hours, you can submit a support ticket or refer to the FAQ, video tutorials, and technical guide articles.

Submit a Support Ticket

- Submit a support ticket detailing your issue. The support team will address your ticket as soon as they are available.

- Automated Response: You will receive an automated email confirmation with a ticket number for tracking purposes.

Email Support

- Send an email to customer support explaining your issue. Although response times may vary, the support team will prioritize your request when they resume business hours.

Emergency Contacts

- Emergency Protocols: Some plans may include emergency contact protocols for critical issues. contact your personal account manager for details on emergency support options.